The US e-commerce giant eBay has asked its
about 145 million users to change passwords, following a cyberattack
that compromised database containing encrypted passwords and other
non-financial data. The US-based firm said though it has not found
evidence of any compromises, changing passwords is a best practice and
will help enhance security for eBay users. The database, which was
compromised between late February and early March, included eBay
customers' name, encrypted password, e-mail address, physical address,
phone number and date of birth. "After conducting extensive tests on
its networks, eBay has no evidence of the compromise resulting in an
unauthorised activity for eBay users, and no evidence of any
unauthorised access to financial or credit card information, which is
stored separately in encrypted formats," it said in a statement.
However, changing passwords is a best practice and will help enhance
security for eBay users, it added. eBay further stated that it has
found no evidence of unauthorised access or compromises to personal or
financial information for PayPal users. "PayPal data is stored
separately on a secure network, and all PayPal financial information is
encrypted," it said. eBay users will be notified via email, site
communications and other marketing channels to change their password.
In addition to asking users to change their eBay password, the company
has also urged users, who utilised the same password on other sites, to
change those passwords too. Cyberattackers compromised a small number
of employee log-in credentials, allowing unauthorised access to eBay's
corporate network, the company said. It added that the compromised
employee log-in credentials were first detected about two weeks ago.
Extensive forensics subsequently identified the compromised eBay
database. The company said it is working with law enforcement and
leading security experts to aggressively investigate the matter and
applying the best forensics tools and practices to protect customers.
This is one of the largest data breaches witnessed over the last few
years. Last year, software maker Adobe Systems was attacked by hackers
resulting in about 152 million user accounts being compromised.
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