The 163-year old telegram service may have
technically come to an end a week ago but for many who rushed to be a
part of history by sending their last telegrams, the journey is not over
yet. Even after a week of booking their cherished telegrams, many --
including those who used 'Taar' for the first time in their lives -- are
still awaiting confirmation that the messages have indeed been
delivered to the rightful recipients. "I booked eight telegrams on
Sunday but none of them has reached. I rushed to book telegram, the
service that I never used in my life, as it was turning in to history,"
says Delhi-based businessman Sanjeev Yadav. "With so much delay in
delivery, government has killed the meaning of telegram," Yadav, who
stood in the queue at Central Telegraph Office for around two hours,
said. The telegram, once the fastest mode of communication, lost its
sheen with advent of telephone and later with widespread of mobile
phones. Still, hundreds crammed into 75 telegram offices in the country
to send souvenir messages before the service was shutdown after running
for 162 years at a stretch. As a result, over 20,000 telegrams booked
on last day of its service compared to daily run of 5,000. Another
individual, M S Seth expressed disappointment at not receiving telegrams
till date which were booked for local addresses. "I drove for 20
kilometres to book telegram, stood in the queue for around three hours
and even in rain just because of emotions that this service will no
longer exist. But after putting so much effort there has been no result.
I just pray that my telegrams get delivered properly," Seth said. No
comments were received from BSNL, which was in charge of telegram
service operations. On July 15, BSNL claimed to have despatched 12,568
out of 20,000 telegrams that were booked on July 14. On July 16, a BSNL
spokesperson said all booked telegrams have been despatched with the
help of using company's own staff and India Post. Karuppiah, a 96-year
old resident of Vadamalaipatti village near Trichy, received a telegram
from his grandson Anand Sathiyaseelan after four days. "This time I got
telegram by post. It used to get delivered in around 2 hours even when I
booked it from Ceylon (Sri Lanka) for my parents in this village. There
were many telegram offices earlier but the number is now very less. The
nearest telegram office to our village was closed , I think, around 5
to 6 years back," Karuppiah said on phone. Sathiyaseelan said his
grandfather ran a business in Sri Lanka and had sent first telegram in
1934 to his parents. First 30 words in telegram cost Rs 29 and Re 1
thereafter for every word -- umpteen times more expensive than short
message service or e-mails used for communications at present. BSNL
decided to discontinue the services following huge gap between the
average annual revenue of around Rs 75 lakh compared to cost of over Rs
100 crore.
Sunday, July 21, 2013
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